As we end the year 2020, it is important to reflect on its unorthodox nature and exciting opportunities. Without a doubt, this year has been an unforgettable one. My thoughts and prayers go out to everyone who has been affected by the COVID-19 pandemic in one way or the other. While we are optimistic about the pandemic and the uncertainty its ripple effects have left in its wake, we remain resolute about our innovative approach to problem-solving. We have embraced change and